Consultancy and Training

in Management Skills & Communication

Us

MiB is a consultancy specialized in organizational development and business communication, created in 1998.

Our areas of work cover all disciplines related to the development and evolution of organizations, with special emphasis on organizational changes and communication as a management tool.

We carry out reorganization projects, implementation of new tools and training in all those areas in which people intervene as a key factor. For this reason, projects are always conducted in close collaboration with our customers.

Consulting & Training

INDIVIDUAL

PROGRAMS

We offer individual programs specifically designed to improve skills and develop talent

We create customized courses that adapt to the specific characteristics and needs of your company

CUSTOMISED

TRAINING

We offer outdoor sessions that through practice and experience allow to reinforce and improve communication skills

OUTDOOR

TRAINING

Management

Skills

Leadership from the influence
Lateral leadership
Management and Conduction of meetings

Communitation

Skills

Presentations in public
Spokespeople training
Crisis communication
Communication in difficult situations

Commercial

Communication

Sales techniques
Commercial reasoning
Sales networks development

Team

management

Excellence in team management
Leadership of innovative teams
Talent management

Customer support

Telephone marketing
Management of complaints and claims
Customer and citizen support
Internal customer management

Time management

Planning and organization of work
Personal time management

Customers

GENERAL PRODUCTS

Bacardi
Gallina Blanca
Revlon
Grupo Leche Pascual

SERVICES

Agbar
MC Mutual
Abertis
Penguin Random House

Gallery Hotels
RICOH

RETAIL

Caprabo
Stradivarius (INDITEX)
NAF NAF

INDUSTRY

Hipra
Cat-Lab
Morchem

Boehringer Ingelheim
Lluch Essence
Chiesi

UNIVERSITIES

& KNOWLEDGE

ESADE
UPC
IQS
EADA

UAB
UPF - BSM
TecnoCampus

PUBLIC BODIES

& ADMINISTRATION

ACCIÓ
Ajuntament de Barcelona
Diputació de Barcelona
Foment del Treball
Barcelona Activa
AQuAS

NON-PROFIT

ORGANIZATIONS

Intermón Oxfam
Coordinadora Catalana de Fundacions
FIBS
Fundación Cares
Factor Humà

PROFESSIONAL SCHOOLS

Colegio de Economistas de Cataluña
Colegio de Administradores de Fincas Barcelona - Lleida
Colegios Oficial de Enfermería de Barcelona

"MIB has collaborated with the BSM in several commercial training and customer service projects and, on each occasion, I have been impressed by the degree of personalization it brings to the projects.

It’s a customization that reaches each person in the team and confronts them to their abilities and areas of improvement so they can discover unexpected opportunities for professional and personal development."

Mònica Rius, Marketing & Communication Director at BSM

Isabel Molas

I am passionate about people development in the professional and personal field, through rigorous and methodical work that allows the acquisition of new skills and abilities. Especially those related to communication as a management tool and a way of interacting with the environment

For more than 20 years I have collaborated with people, companies and organizations from all sectors, in the acquisition of new approaches, ideas and useful procedures to achieve the agreed goals.

With a practical and immediately applicable methodology, people and teams transform problems into opportunities and face new challenges in a decisive way.

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